Last updated on 25 February 2016
This policy covers issues of privacy. For our general terms and conditions that govern your use of our website and the purchase and use of any of our products or services, see the Pitch Plan Pro Terms and Conditions.
What PII do we collect?
When ordering products or services on our website or by phone you will provide your name, email address, mailing address, phone number, credit card information and potentially other details to help us with your order and so that we may provide a general positive customer experience to you.
When you complete a form, survey or quiz on our website, you simply provide your name and email address.
How do we use your PII?
We may use your PII in the following ways:
- For internal record keeping;
- To personalize your experience and allow us to deliver the type of content and product and services in which you are most interested;
- To contact you for market research purposes;
- To administer surveys and quizzes;
- To process orders and transactions; and
- To send periodic emails to you regarding your order or other products and services
How do we protect your PII?
Your PII is kept behind secured networks and is only accessible by a limited number of people who have special access rights to such systems. They are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We are committed to keeping your PII secure. We implement a variety of security measures when a customer places an order. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Yes, sometimes. Cookies are small files that a website owner or its service provider transfers to a visitor’s computer hard drive through a web browser (if permitted by the visitor). Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your particular preferences.
What happens if you disable cookies in your browser?
If you disable cookies, it may turn off some of the features that make your website experience more efficient. Some of our services may not function properly. If you disable cookies and then have problems ordering on our website, keep in mind that you can still place orders by calling us on the telephone.
Do we disclose the information we collect to third parties?
We may provide your name, address, and any online contact identifier such as email and phone number to our third party partners. We will only do so for the limited purpose of allowing the third party to introduce you to products or services we believe will be of interest to you. We will never provide your credit card details to a third party other than our gateway payment provider.
Third party links
Occasionally, we may make available on our website third party products or services for use or purchase. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked third party sites. Nevertheless, we seek to protect the integrity of our website and welcome any feedback about these sites.
Google’s Advertising Principles sum up Google’s advertising requirements. They are put in place to provide a positive experience for users. See the following link for more information – https://support.google.com/adwordspolicy/answer/1316548?hl=en. We use Google AdSense Advertising on our website.
You may set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
In compliance with CalOPPA we agree to the following:
- Visitors may visit our website anonymously;
- Visitors may change their PII by emailing us.
Does our website allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
The Children’s Online Privacy Protection Act (COPPA) puts parents in control of the collection of PII from children under age 13. The United States Federal Trade Commission (FTC) enforces COPPA, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States. The concepts include in such Principles have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect PII.
In order to be in line with Fair Information Practices we will notify users via email within seven business days of a data breach.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets out the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop publishers and marketers from sending emails to them, and spells out tough penalties for violations. We comply with all the requirements of the CAN-SPAM Act.
If at any time you would like to unsubscribe from receiving future emails from us, email us at firstname.lastname@example.org. We will promptly remove you from ALL correspondence.
For more information
Pitch Plan Pro
2407 South Congress Avenue
Austin, TX 78704
Thank you for trusting us to handle your PII with care.
The Pitch Plan Pro team